Office Angels

Campaign of “disruptive action” wins temp’s unpaid wages

APRIL AND May saw the Solidarity Federation (SF) engage in an escalating campaign of  “disruptive action” against a part of the world’s largest employment agency. A successful international campaign of pickets and communication blockades resulted in an Office Angels temporary worker being paid wages withheld from him since last December.

The worker, Dan, contacted SF in March after trying to negotiate with Office Angels by himself. He had worked as a temp for them for three days in December but had not been provided with a time sheet. When he queried this, he was assured that this would not be a problem. After the job finished, he called in to Office Angels to collect his wages. To his surprise he was told that he had worked one day, not three – this despite having received a call from Office Angels at work on the third day.

The past couple of months have seen SolFed engage in an escalating “disruptive action” campaign to redress a case of unpaid wages by the world's largest employment agency. Four days into a national week of action, the Office Angels temporary agency capitulated and gave their ex-worker his due wages.

Solidarity Federation has recently been leading a campaign in support of Dan, a former temporary worker employed by the Office Angels recruitment agency over unpaid wages. The past week has seen a national week of action against the agency, and response has been phenomenal, with pickets of branches across the country. This was to be followed by an international week of action, against both the company, and parent company Adecco, with a large number of pickets planned across the world. Whilst on the pickets yesterday we were informed by Office Angels that they had given in and paid Dan all the wages he was owed. We've now had this confirmed by Dan himself so would like to thank everyone who supported this struggle. We are asking that all protests be brought to an end, until the next time workers find themselves in this situation.

SF-IWA members in Liverpool held a picket outside the premises of Office Angels as part of a national week of action against the temping agency.

A comrade who took part in the action said: "This has been an excellent national campaign that I think is definitely a sign of things to come from our organisation. Hopefully companies like Office Angels will begin to get the message that the exploitation of temp workers will not be tolerated."

On Friday 13th May Thames Valley (Reading) SolFed returned to the local Office Angels in support of Dan’s wage claim. By now people had begun to recognise us and in general the public were taking our leaflets quite happily. At 5-45 some of the staff from Office Angels came down and in contrast to the previous night's scuffle the mood was light-hearted. The man from the office who had sought to grab our leaflets came to apologise and tell us how much he respected our actions in support of Dan.

On Thursday 12th May members of Northampton solidarity Federation again picketed Office Angels in Northampon over their failure to pay Dan for 2 out of three days' work.

Leaflets explaining the issue were again handed out to intersted passers by, many of whom stopped to chat and asked what they could do to help.

The manager graced the picket with her presence and as last time didn't manage to raise her level of conversation above petty insult: this time telling the picket that it was all 'bollocks'.  We assume she's talking about Office Angels' act of asking someone to work three days and then only paying them for one!

More action to follow.

On Thursday 12th, Thames Valley Solfed leafleted outside Office Angels in Oxford, in addition to the pickets that we undertook in Reading.

We had about 10 people over the course of the picket, including friends of SolFed members who were passing & wanted to help out, a member of The Commune up for the day, and other Oxford locals. The office looked deserted at first but a member of staff came out & accepted our leaflet, but produced one of their own which deplored “the need for direct action”.

Manchester SF picketted Office Angels on New Market, Manchester city centre on Thursday May 12 as part of SF’s national week of action against the Office Angels agency in a dispute over unpaid wages. Although management were unavailable for discussion, there was a pre-prepared OA statement branding our campaign of “direct action” as lies and, of course, painting themselves purer than pure when it comes to treatment of temporary workers. As elsewhere, we had comments from passers-by, some of whom have had dealings with OA and other temping agencies. We will be back during the upcoming international week of action against OA – for further details, please get in touch.

On Wednesday 11th and Thursday 12th May two members of the Thames Valley SolFed local leafleted outside the Reading branch of Office Angels as part of the nationwide campaign against the firm’s dodgy practices. Round one of the leafleting started on Wednesday at 9 am and included an imaginative re-working of the Office Angel's logo on the door of their building. On both days members of the public showed interest and often support for the campaign with at least 6 people saying that they would phone Office Angels to complain about their behaviour.