hospitality

On Tuesday March 17th, St. Patrick's Day, a group of around 10 people accompanied a former worker of the pub. The aim was to ask if the management had an answer to the demands that he, in conjunction with Brighton Solidarity Federation, had made the previous week.

The pub is located in the Western Road area and the worker was a kitchen porter for about a year before he was sacked without any notice. As usual, he was on minimum wage and a zero-hours contract, the worst conditions the law allows.

However, the company decided this wasn't enough and didn't pay him for holiday leave not taken and the one week notice period.

After some attempts by the worker to talk to his former managers, he decided to make a demand with the support of Brighton SolFed Hospitality Workers. A demand letter was handed and sent to the company, giving them a period of one week to answer.

For the past few weeks we've been holding weekly pickets of a cafe in Hove in support of a former worker who was not paid properly. We have talked to hundreds of people and here we are addressing some of the most commonly asked questions about the case.

Yolanda worked at Caffe Bar Italia from May until September 2014 on a 20hours/week contract at £6.50/hour. However the cafe management didn't pay her for the contracted 20 weekly hours as she was sent home whenever this suited the cafe - in violation of her legal contract. On top of that she wasn't paid her holiday entitlement. Yolanda then approached us for support.

In late November we went to Caffe Italia to hand over a letter explaining the situation, and to have a chat to find an amicable solution.  We acceeded to several of the cafe's requests to be given more time until a meeting was agreed in the presence of their solicitor for December. The cafe cancelled this with 2 hours notice, refusing to communicate further. At the same time the cafe put pressure on Yolanda through mutual friends. This left us with no option but to start our public campaign on 13. December, which we have maintained since. Soon after, Yolanda left the UK - if it's hard to live on a part-time minimum-wage  job, it becomes impossible when you don't get paid for nearly half your contracted hours.

In recent weeks, we have continued our public campaign against Caffe Bar Italia for unpaid holiday and unpaid contracted hours for a total of £1.264 to Yolanda, a former worker.

In February, Brighton SolFed decided to temporarily suspend the actions because what seemed an attempt by the management to solve the conflict and pay what the worker is owed. However, the company offered only a fraction of the amount owed, fully taking advantage of Yolanda's precarious situation.

Instead of paying what he owes the worker, the boss of Cafe Bar Italia, is hiding behind stupid formalisms to continue to hold on to money that does not belong to him. Caffe Bar Italia refuses to meet with Brighton SolFed and urges the worker to go to ACAS. This is of course a way to prolong the conflict, to delay even more the debt payment and, what is most interesting for the company, to channel the dispute into a bureaucratic route thereby removing it from public view.

Durante las últimas semanas, se ha retomado la campaña pública contra Caffe Bar Italia por el impago de vacaciones y horas del contrato por un total de 1264 libras (unos 1700 euros).

Hace unas semanas, Brighton SolFed decidió paralizar las acciones de denuncia debido a lo que pareció un intento del establecimiento de solucionar el conflicto y pagar lo que adeuda a la trabajadora. Sin embargo, la parte empresarial solo ofrecía una mínima parte de la cantidad que adeuda, aprovechándose de la situación que sufre Yolanda.

Last month, our Brighton Hospitality Workers campaign won a dispute against a local fast food business which we discovered has a pecular top-down and fraudulent way of operating - keeping workers under constant surveillance while systematically stealing their wages. Here we analyse the course of the dispute and talk to the two workers who decided they'd take on their former boss.

Cuando volvió al trabajo después de unas vacaciones se encontró, para su sorpresa, a otra trabajadora en su lugar y, en lugar de finiquito, la frase "no vengas más: ya no te necesitamos". Sin aviso, sin indemnización... sin apenas excusa. Ella era una inmigrante española sin contrato escrito y con poco dominio del idioma o las leyes británicas y estas, la justicia, estaban del lado de aquellos que la habían humillado. Parecía que no hubiera nada que pudiera hacer.

Poster publicising the Brighton Hospitality Workers campaign

Are you:

• getting paid below minimum wage?
• working long shifts without break?
• without a contract, written or verbal?
• not getting paid holidays?

Overall the hospitality industry is notorious for long hours, low pay and precarious conditions. Howevere there are actions that can be taken to tackle this critical situation. If you want to discuss workplace issues, come and meet us!

Brighton Solfed's campaign in the hospitality sector finishes the year with success in two further cases. In the first, a worker from an Italian restaurant took on his former bosses for their bullying and stealing part of his wages. In the second case, an agency worker had not been paid all of her holiday pay. Find out how the two workers fared with Solfed support.

Brighton Solfed are continuing pickets of a rogue employer in Hove in solidarity with a former cafe worker, Yolanda, who is owed £1,264 in holiday pay and unpaid contracted hours. 

Over the past week, Brighton SolFed have proved to the pathetic boss of Caffe Bar Italia that this dispute will not disappear by pretending that nothing is happening. We have been very clear: we will not stop until Yolanda is paid the hours that she had guaranteed and her holiday entitlement.